FAQs

FAQs

Brands and Products

Who are Arran Aromatics Limited

Arran Aromatics Limited, operating under the brand name, ARRAN Sense of Scotland, create bath, body and home fragrance products that are all designed, formulated and produced on the Isle of Arran. Our unspoiled island is our heart and our inspiration.

What kind of ingredients do you use?

You can view all of our ingredient information on the products page here

Are your products tested on animals?

No. We share the public’s concern that animals should not be used to test cosmetics and toiletries products. Thus, all our formulations are free from animal ingredients, with the exception of bee products taken from the honeycomb (i.e. honey and beeswax), and are suitable for use by vegetarians.

Do you have an Arran Aromatics Limited store near me?

Find out where your nearest Arran Aromatics Limited store is here

I’d love to visit your factory! How do I go about organising this?

We’re delighted to hear that you’d love to visit our factory, which is based on the Isle of Arran beside our flagship Arran Aromatics Limited. During the summer months of June to September, guided factory tours take place every Thursday night between 6-8pm, however, tours are subject to availability. For further information regarding group bookings or tours throughout the winter, please drop us a line at info@arran.com to make arrangements. In order to avoid disappointment, please contact us at least two weeks prior to your preferred date. If you’ve been on our factory tour, we’d love you to share your experience on our Trip Advisor page.

I’d love to work for Arran Aromatics Limited. How do I find out about Careers?

We would love to hear from you and are happy to keep your details on file. Feel free to drop us a covering letter and your up-to-date CV to hr@arran.com. Please see all current vacancies on our careers page.

How do I review a product online?

To review a product online, simply see the steps below. Step 1: Click on reviews Step 2: Rate the product, fill in all fields marked with * and then hit ‘submit review’ and you’ll either be the first person to review a product, or your review will appear beside others.

Who should I contact to review product(s) on my blog?

We’re delighted that you want to review product(s) on your blog. Please drop us a note with some information about what products you’re interested in reviewing and a little detail about you and your blog to marketing@arran.com

Who should I contact regarding Press Enquiries?

We’d be delighted to talk to you about Arran Aromatics Limited and our products. Please email marketing@arran.com for more information.

Who should I contact regarding becoming a Retail stockist?

We’re delighted that you are interested in Arran Aromatics Limited and would like to discuss the opportunity to become a Retail stockist. Please email sales@arran.com and we’ll get back to you as soon as possible.

FAQ

Need help with delivery or have a question about your order?

Find answers on our FAQ page.

Phone

Call us anytime between

9am – 5pm GMT Monday to Friday

on +44 (0)1563 851 826

Email

Contact us by email and we’ll get back to you within 24hours

info@arran.com