Lifestyle & Wellbeing

Introducing the New ARRAN Rewards: More Ways to Earn, Redeem & Enjoy

Hailey Ward

E-commerce Executive

I am an Ecommerce Executive at ARRAN Sense of Scotland. With over 5 years of experience across website management, email marketing, and customer engagement. I work closely with ecommerce, marketing, and development teams to optimise the online shopping experience, support key campaigns, and drive customer retention through SEO, email marketing, and loyalty initiatives. Passionate about creating engaging digital experiences, I focus on delivering content and strategies that connect with customers and help support online growth.



At ARRAN, we believe loyalty should feel effortless, thoughtful and genuinely rewarding.

That’s why we’re delighted to introduce the new and improved ARRAN Rewards experience—designed to bring you closer to the collections you love, while giving you more flexibility, more benefits and more ways to enjoy every purchase.

Powered by Rivo, our refreshed loyalty programme offers a beautifully streamlined customer dashboard, easier ways to earn and redeem points, and a more connected shopping experience both online and in store.

Whether you’re discovering a new fragrance, replenishing a daily ritual or gifting a favourite collection, every interaction now becomes even more rewarding.

Explore ARRAN Rewards here:
ARRAN Rewards Loyalty Programme

A More Rewarding Experience, From the Very Beginning

Joining ARRAN Rewards is simple—and rewarding from the moment you sign up.

By becoming a registered member, you’ll receive 500 points instantly, giving you a £5 off coupon to use against any order online.

More importantly, registration unlocks access to the full ARRAN Rewards experience, allowing you to:

  • Earn points every time you shop
  • Redeem rewards online and in store
  • Access your personalised customer dashboard
  • Save your wishlist and recently viewed collections
  • Manage subscriptions and view order history
  • Track your available rewards and points balance in real time

Because the experience should feel just as considered as the products themselves.

Create your account here:
Join ARRAN Rewards

Earn Points Wherever You Shop

With the new ARRAN Rewards programme, points can now be earned and redeemed both online and in store, making every purchase part of your rewards journey.

For every £1 spent, you’ll earn 10 points.

There’s no need to wait for large spend thresholds before enjoying your rewards either. Points can be redeemed flexibly whenever you choose, allowing you to enjoy benefits little and often.

Additional ways to earn include:

  • Sign up to ARRAN Rewards – 500 points
  • Celebrate your birthday – 500 points
  • Follow ARRAN on Instagram – 50 points
  • Follow ARRAN on TikTok – 50 points
  • Like ARRAN on Facebook – 50 points

The more connected you are with ARRAN, the more rewarding the experience becomes.

Discover our latest collections:
Shop ARRAN Collections

Flexible Rewards, Designed Around You

Redeeming your points is designed to feel simple and seamless.

Rewards currently include:

  • 500 points = £5 off
  • 1,000 points = £10 off
  • 2,000 points = £20 off
  • 3,000 points = £30 off
  • 5,000 points = £50 off
  • 500 points = FREE shipping

To redeem, simply generate a reward coupon through your dashboard. This creates a unique code which can then be applied at checkout.

Alternatively, available rewards can also be viewed directly at checkout under the “Rewards Available” dropdown, where discounts can be applied instantly to your order total.

It’s flexibility designed to fit naturally into the way you shop.

Share ARRAN with Friends

Some things are even better when shared.

Through our new Refer a Friend programme, you can now give friends £10 off their first ARRAN order using your personal referral link.

Once they complete their purchase, you’ll receive £15 in rewards as a thank you from us.

It’s our way of rewarding the customers who continue to share ARRAN with others.

Refer a Friend here.

Your New ARRAN Dashboard

The new ARRAN Rewards dashboard has been designed to create a more personalised and intuitive experience.

Once registered, you can easily:

  • View your current points balance
  • Track available rewards
  • Access order history
  • Manage subscriptions
  • Save and revisit wishlists
  • Browse recently viewed collections

Everything is housed in one beautifully streamlined space, making it easier to stay connected to your ARRAN experience.

Access your account here:
My ARRAN Account

Important Things to Know

To earn points and access rewards, you must be a registered ARRAN Rewards member.

Points expire exactly one year after registration if unused.

Rewards cannot be redeemed in conjunction with selected major promotional periods, including Black Friday and certain seasonal sale events.

For full details, please view our Terms & Conditions or contact our team for assistance with your account.

Read more here:
ARRAN Rewards Terms & Conditions

Contact us: info@arran.com

Designed to Feel More Personal

ARRAN Rewards is more than a loyalty programme. It is a more connected way to experience ARRAN—one that recognises and rewards the customers who continue to return to our collections, rituals and fragrances.

More flexibility.
More rewards.
More ways to enjoy ARRAN.

Exactly as loyalty should feel.

You can join by creating a registered account here. Once signed up, you’ll instantly receive 500 points worth £5 off your next order.

Yes. You must be a registered ARRAN Rewards member to earn or redeem points.

ARRAN Rewards members earn 10 points for every £1 spent online and in store.

Yes. ARRAN Rewards points and rewards can be earned and redeemed across both online and in-store purchases.

Rewards include money-off vouchers ranging from £5 to £50, as well as free shipping rewards. To view all ways to redeem please click here.

You can redeem points by generating a coupon code within your rewards dashboard or by selecting available rewards directly at checkout under the “Rewards Available” dropdown.

Yes. Points expire exactly one year after the date you register your ARRAN Rewards account. Please see our T&C's here for further details.

Share your unique referral link with a friend and they’ll receive £10 off their first order. Once they complete a purchase, you’ll receive £15 in rewards. Refer a friend here.

ARRAN Reward coupons cannot be used alongside selected major promotional events, including Black Friday and certain seasonal sales.

Yes we do. Sign up to ARRAN Rewards here and get 500 points instantly added to your account, which equates to a £5 off voucher.

*Rewards cannot be redeemed during sale periods.

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