\nHow do I know when my order has been dispatched?\nWe will send you an email confirming that we have received your order, and another when your order has been dispatched. You can also log in to My Account and view your orders progress.\nHow much does it cost to ship my purchase?\nUK Mainland, Jersey \u0026amp; Guernsey standard delivery costs £3.95 and is FREE on orders over £40. Please note, shipping costs may vary if your products are being delivered to other regions (international deliveries and deliveries to the highland \u0026amp; islands). A delivery quote will be generated once you have placed your order. Click here for our full delivery information.\nHow long will it take for my purchase to arrive?\nWe will aim to deliver all orders within 3-5 working days to the UK mainland, deliveries to the highland and islands may vary. We aim to deliver international orders within 7-10 working days. Save time at the checkout and become a registered customer, where you can view your account history and track your goods from dispatch to delivery.\nDo you offer Free Delivery?\nWe offer FREE delivery on UK orders over £40 and FREE delivery on all international orders over £200.\nWhat happens if my goods\/parcel is damaged?\nWe take great care to package our products to avoid any damage during shipping, however if goods are damaged on receipt, please contact our Customer Service Team directly via e-mail email@example.com within seven days of receipt. \nCan I track my parcel?\nBecoming a registered customer allows you to track your order online via a unique Parcel Force or Royal Mail tracking number. Simply go to your account and log in to view your order status.\nMy parcel has not arrived yet. Who should I contact?\nWe aim to deliver your parcel as quickly as possible. Becoming a registered customer allows you to track your order online via a unique Parcel Force tracking number. You can log in to My Account and view your order status, alternatively you can contact our customer services team directly via email firstname.lastname@example.org. Please allow for our quoted delivery timescales before contacting us.\nDo you deliver on Bank Holidays?\nPlease note that our shipping carriers do not deliver on Bank Holidays. Please expect your parcel to arrive on the next working day.