FAQs

FAQs

Our Products

What kind of ingredients do you use?

We are focused on sourcing natural ingredients for inclusion in all of our formulations, including our ongoing commitment to using sustainable palm and vegetable oil in our broad range of bath & body soaps.

Are your products 100% natural?

We endeavour to use natural or naturally derived ingredients where possible without compromising safety and effectiveness of the product. Where required to maintain product safety and integrity, low levels of preservatives are used. These are kept to a minimum and are well below the maximum legislative limits set. All products currently manufactured are paraben free.

Are your products tested on animals?

No. We share the public’s concern that animals should not be used to test cosmetics and toiletries products. Thus, all our formulations are free from animal ingredients, with the exception of bee products taken from the honeycomb (i.e. honey and beeswax), and are suitable for use by vegetarians.

Do you use microbeads in your products?

ARRAN Sense of Scotland is aware of customer concern over the use of polyethylene or alternative plastic microbeads, used as scrub agents in personal care products and their adverse impact on our marine environment and marine wildlife. Therefore, we do not use plastic microbeads as scrub agents in any of our products. Currently we use natural based scrub agents as listed:

Loofah in our facial scrub
A natural exfoliant from ground Loofah, a member of the tropical vine of the cucumber family. The fruit is allowed to fully ripen and dry on the vine prior to harvest and grinding.

Oatmeal, bran and wheat grain in our vegetable soaps
Grain or husk of grains used as gentle scrub agents

Pumice in our foot scrub bar
Pumice is a volcanic rock that is ground to a particular size of particle for use as a scrub agent

Sea salt in our salt and oil scrub
Sea salt crystals from the evaporation of sea water.

FAQ

Need help with delivery or have a question about your order?

Find answers on our FAQ page.

Phone

Call us anytime between

9am – 5pm GMT Monday to Friday

on +44 (0)1563 851 826

Email

Contact us by email and we’ll get back to you within 48 hours

info@arran.com