Do I need to set up an account to place an order? You can absolutely place an order and checkout as a guest if you prefer. However, by creating an account, you’ll enjoy a range of added benefits, including faster checkout, access to your order history, and the ability to track your parcels easily. Scroll down to find out more about the advantages of registering. Please note, you must be registered to our Rewards program in order to earn points with your purchases. How do I create an account? Creating an account is quick and simple! Just follow these steps: Click ‘Create an account’ at the top right of the website. Once completed, you’ll be ready to enjoy all the benefits of a registered account, including faster checkout, order tracking, and access to your order history. My log in details aren’t working. What do I do? Simply click here and re-enter your email address. Once you’ve done this, you’ll receive an email direct to the address you entered with a link to reset your password. Please note that if you’re a returning customer from our old website and want to continue as a registered customer of arran.com, we would like to invite you to create a new account, as your old password will no longer work on this site. Create a new account here. Will I receive any benefits if I create an Arran Aromatics Limited account? Yes! As a member of our Arran community, you’ll be the first to hear about exclusive offers, new product launches, and exciting brand news. You’ll also be able to track your orders, manage your account details, share your thoughts by rating and reviewing products, and create a Wishlist of your favourite items to save and share. Plus, by signing up to our ARRAN Rewards program, you can enjoy exclusive perks and earn rewards every time you shop. Becoming an account holder makes your shopping experience easier, more personalised, and even more rewarding. I’ve forgotten my username or password – what do I do? Simply click here and re-enter your email address. Once you’ve done this, you’ll receive an email direct to the address you entered with a link to reset your password. Is my personal information safe? Yes — we take your security very seriously. Any time you make a purchase or provide your details, we ensure your information is handled safely and securely. For full details, please see our Privacy Policy here. My friend has a Wish List – how does this work and can I have one? Yes! Creating a Wishlist is easy and a fun way to keep track of your favourite products. Whenever you see an item you love, simply click the heart icon below the product to add it to your Wishlist. You can view, purchase, or remove items from your Wishlist at any time. Be sure to share it with friends and family — they can browse your Wishlist and purchase items directly, making gift-giving easier for celebrations and special occasions. ARRAN Rewards HOW DOES IT WORK? To start earning rewards, you’ll first need to set up an account. Create a Reward account here. WAYS TO EARNSignup = 500 ARRAN points £1 spent = 10 ARRAN point Share us on Facebook = 50 ARRAN points Follow us on Instagram = 50 ARRAN points Follow us on TikTok = 50 ARRAN pointsCelebrate Your Birthday = 500 ARRAN points WAYS TO REDEEM 500 ARRAN points = Free Shipping 1000 ARRAN points = £10 Off Your Online Order T&C's apply - this loyalty scheme is online only, your coupon cannot be redeemed in conjunction with any other offers.
