We want your online shopping experience with ARRAN Sense of Scotland to be as enjoyable as possible. If you’re not completely satisfied with your purchase, we offer a straightforward returns policy. Simply return your items within 14 days of receipt for a full refund or exchange. Please note that, for hygiene reasons, we’re unable to offer refunds or exchanges on shaving brushes or razors unless the item received is incorrect or faulty. For full details please see our returns page.